How can I get a quote?
Let’s get started - click here!
How does the order process work?
See our Ordering Process page for all the details!
What type of art files do you accept? Can you create a design for me?
See our Artwork & Design page for all the details!
What are the minimums?
Screen Printing and Full-Color Digital Printing have minimum orders (and reorders) of 25 with incentivizing price breaks at 50, 100, 250, and 500 on up.
Embroidery has a minimum order of 10, with the best pricing starting at 25+ and 100+ on up.
Stickers have a minimum order of 50, with great price breaks at 100, 250, and 500 on up.
All other products have variable minimum orders depending on multiple factors. Reach out for more details!
When is payment due?
Orders are sent through for production once we have received your order approval and full payment. See the Ordering Process page for all the details.
How is pricing determined?
Screen Printing prices are determined based on the selected garment, number of colors and print locations for your design(s), and final quantity. Price breaks are significant as order volume increases. A single color print in one location will be the most economical with each additional print color and print location adding some additional cost.
Full-Color Digital Printing prices are determined based on the selected garment, number of print locations, and final quantity. Price breaks are significant as order volume increases.
Embroidery prices are determined based on the selected garment, number of stitch locations, stitch count (density of a design), and final quantity. More intricate and/or dense designs, and designs larger than 3.5” often have additional costs involved due to high stitch counts. Price breaks are significant as order volume increases.
Stickers, banners, patches, labels, and other trim items are priced based on size and final quantity. Price breaks are significant as order volume increases.
Price breaks are significant as order volume increases - did we say that yet? Ordering more will almost always bring the cost per item down!
Let’s get started - reach out for a custom quote!
Can you individually fold and bag my order?
Yes! We offer complete ready-for-retail finishes including fold, bag, and size labels. Visit the Trim & Retail Finishing page for more details.
Can I cancel or make changes to my order?
We move quickly here at TC so usually within moments of order approval and payment your order is already in motion. If your plans change contact your Project Manager immediately. We can usually add additional items to an approved order, but cannot completely cancel or refund a custom order.
I need more! How do I place a reorder?
Reorders are simple! Just send us a quick email and reference a previous order and let us know the details of your reorder. Minimums apply for all reorders.
I need to place a group order. What are my options?
TC makes group ordering a breeze! We offer online stores where each member of your group can select and pay for their own items. Orders can be shipped individually or grouped together for an organizer to distribute. Take and hassle and guesswork out of your next group order and ask your Project Manager about an online store! See our Pro Tips: Online Group Orders here.
Still want to handle the logistics yourself? No problem! See our Pro Tips: DIY Group Ordering here.
I’d like to run a t-shirt fundraiser. Can TC help with that?
We have you covered when it comes to online fundraising stores! An online shopping experience is a great way to promote and raise funds for an organization, event, or cause. Ask your Project Manager for more details and see our Pro Tips: Fundraising Stores here.
What about sales tax?
How long does it take to get rad merch?
We strive to produce your order as fast as possible. Our typical turn times are around two weeks from order approval and payment for screen printing, embroidery, and full-color digital prints. Patches, labels, and swag often have a slightly longer turn time. Production time is also dependent on the order size, complexity, finishing, and fulfillment options, as well as the time of year. If you have a specific deadline just let your Project Manager know!
I need my order fast. Does TC offer rush orders?
Can you print more than t-shirts?
Of course! There are so many options when it comes to custom merchandise including long sleeve tees, hoodies, raglans, jackets, polos, hats, beanies, youth and ladies fit items, backpacks, blankets, totes, and more. Visit our Product Guide pages to view some of our favorites in each category. Want something different? Reach out and let us know!
What t-shirts, polos, hats, etc. do you have for me to choose from?
So many! So so many! Let one of our skilled Project Managers custom source just the right item for you, or visit our Product Guide pages to see some of our favorite styles of t-shirts, sweatshirts, and hats! Have a specific brand or style request? Just send us a quick email!
Can I bring my own garments to be decorated?
I want to chat with someone or visit in person about my order. When and where can I do that?
We love a good old-fashioned phone call! So many back-and-forth emails can be consolidated through a quick call. Give us a ring and let’s get started!
Want to stop by or schedule an in-person visit? Let’s do it - see which location is closest to you.
What are the options for shipping, pick up, and delivery?
Pick up in Siloam Springs: Pick up directly from our production facility in Siloam Springs M-F, 9-5.
Pick up in Bentonville: Pick up from our Bentonville showroom Tues - Fri, 10-5. Delivery:
Delivery: We offer free delivery in the immediate NWA area. Just ask your Project Manger for details!
Shipping: UPS ground shipping is standard for all shipped orders. If you’d like expedited shipping to meet a specific deadline just let us know!
We saw TC at an event. Can you come to our event to sell merch?
SHIRT CLUB MEMBERSHIP
What is Arkansas Shirt Club? How do I sign up?
A great new Arkansas shirt…every month… for just $14/month. Perfect for yourself or as a gift. Pre-paid and gift subscriptions available for a savings! Get all the details at arkansasshirtclub.com.
What is PDL Cycling Shirt Club? How do I sign up?
Bikes. Shirts. Rad. $14/mo. Details at pdlshirtclub.com.
How do the shirt club tees fit? What size should I order?
Our shirt club tees are super soft ring-spun cotton or ring-spun cotton and poly blends. These shirts have a modern unisex retail fit and are true-to-size. If you prefer a more generous cut, we suggest sizing up.
What if I need to change my size after signing up?
So easy! Just send us a quick email to ASC@tcscreenprint.com.
What if I need to change my address or payment method?
So easy! Just send us a quick email to ASC@tcscreenprint.com.
How long will my subscription last?
At checkout select auto-recurring month-to-month subscription or 4, 7, or 13 shipments to save! All subscriptions are automatically recurring unless you select "gift" at checkout.
What happens after I sign up?
When you sign up today, you will be charged $14 (+tax/ship) and will receive the exclusive Arkansas Sunset Tee (Blue Timmy Shirt for Youth), and some rad ASC welcome-to-the-club swag! On the first day of the next month, you will automatically be charged for the subscription shirt for that month and your shipment for that month's shirt will go out within a couple days!
What if I want to give the subscription as a gift?
So easy! Sign up for a month-to-month recurring subscription or a non-recurring 4, 7, or 13 shipment subscription as a gift. A month-to-month gift will continue to recur. A 4, 7, or 13 month gift selection will discontinue after the selected time period. Just enter the receiver's information in the ship to fields!
I really love next month's t-shirt and want extras to gift. Can I get more?
For sure! If you see next month's shirt on Instagram and you want extras in your shipment just send us a quick email and we'll add them to your order for that month. ASC@tcscreenprint.com
My NICA League/State isn't listed. How do I get gear for my league or team?
We are expanding our services to NICA leagues and teams across the country every season. If you're interested in seeing what we can do for you email Will, Director of Outdoor Brands, at Will@tcscreenprint.com. In the meantime, shop from other league collections and the national NICA gear.
I want an Arkansas Shirt Company t-shirt I saw on Instagram, how do I buy it?
The best way to get past designs as well as the freshest AR tees hot of the press is to join the Arkansas Shirt Club. Read more details and sign up here! Just want to buy a few rad tees to start? We got you covered. Shop AR Shirt Co. here.
I want a PDL Cycling t-shirt I saw on Instagram, how do I buy it?
The best way to get past designs as well as the freshest cycling themed tees is to join the PDL Cycling Shirt Club. Read more details and sign up here! Just want to buy a few rad tees to start? We got you covered. Shop PDL Cycling here.