TC Screen Printing & Apparel’s satellite office in Bentonville is looking for an experienced Project Manager familiar with strategies that create customer confidence. This position is full-time Monday - Friday 8:45 am - 5 pm. Training will be at our Home Office in Siloam Springs. After training, 4 days a week will be in Bentonville, one day per week in Siloam Springs to connect with the rest of the team. Applicants must have direct customer experience, be reliable, drama-free, and an excellent communicator.
This position is a mixed-responsibility creative solutions focused job. The goal is to offer an inviting environment that customers are eager to interact with. The Project Manager will serve all walk-in, call-in and email customers in creating their orders and seeing those projects through from concept to final delivery. The Project Manager not only oversees the project, but also manages the relationships with the customers and is the liaison between TC and the customer. This position will work closely with clientele to determine their needs and then offer the products and services that will meet their needs.
A customer’s experience with TC is comprised of all direct interactions - face-to-face, phone, email - as well as community knowledge and online presence. It is the top priority of the TC team to manage all of the touch-points that make up this cumulative experience with the goal of streamlining and perfecting a customer’s end-to-end journey. A Project Manager is an integral part of this process.
Primary position goals:
- Create clean, simple ordering experiences
- Offer complete & creative solutions
- Value TC customers
- Advocate for TC customers
- Pursue TC customers
-Strong work ethic
-Thrive in collaborative work environment
-Adaptable and coachable
-Highly organized and able to multi-task
-Established time management capabilities
-Eye for detail and quality
-Clear communicator and good listener
-Ability to make customers feel at-ease and confident
-Basic art, design, and color appreciation
-Professional verbal and written communication skills
-Able to focus on the details and see the big picture
This rad job also comes with a well-rounded benefits package including PTO, quarterly bonus structure, health insurance and expense reimbursement, wellness reimbursement, IRA matching, and more. As a company, we also encourage extra learning opportunities by way of workshops, trade shows, and outside shop collaboration.
It is a privilege for each of us to work at TC each day. We are grateful that we get to do business in Northwest Arkansas in the middle of two of the friendliest communities around. We design custom clothing for everything from classrooms to boardrooms to retail brands, and we do excellent work. We want to add someone to the team who is equally enthusiastic about all these things.
How to Apply:
1 - Brush up that resume. Resumes are a helpful formality, but we are most interested in hearing what makes you come alive, how you would bring that into this position at TC, and how we can help you get to where you want to go both personally and professionally.
2 - It would go a long way if you knew something about our company, and the best way to get the feel for who we are and what we do would be to check out our Instagram and Facebook feeds. Please do not show up to an interview with zero knowledge of TC just looking for a job.
3 - Email to email@example.com
Job Type: Full-time
Pay: Negotiable based on experience and skills